Take advantage of the 30-day free trial. Complete the sign-up form (in the Resources section) to create an account. We will email you instructions to activate your account. Once your account setup is complete, your 30-day free trial will begin.

30 days.

After the 30-day free trial, you will be automatically billed for HourGlass services. If you do not wish to continue using HourGlass at that time, simply turn off the Auto Renewal for your licenses (click here for instructions) before the end of the 30-day free trial period. Should you wish to continue to have access to HourGlass services - and pay for them; you will have the option to keep or purge the data you have entered during your free trial.

There are two types of payment plans for the HourGlass service:
- Monthly: for $15 per person, where your licenses are renewed monthly for as long as you like
- Annual: for $120 per person (that's $10/month!), where your licenses are renewed annually for as long as you like

You can upgrade your monthly license(s) to annual and save 33% off the monthly price at anytime.

Remember, there are no sign-up fees, no setup fees, no termination fees, no hidden costs and you can cancel at any time.

Additional information can be found on our pricing page.

HourGlass provides online access to its time tracking and project management solutions to all subscribers. The solution is hosted on our secure servers and accessed via the Internet through your standard web browser. Each person who uses HourGlass needs their own license.

A subscription is an agreement to receive access to HourGlass services. Within a given subscription, all licenses are from the same Payment Plan (see below) and are renewed on the same date.

All subscriptions have at least one license and include 24/7 online support, updates, archiving and best of all; no sign-up fees, no setup fees, no termination fees, no hidden costs and you can cancel at any time. Canadian customers will be billed in Canadian dollars and are subject to sales taxes, all international customers will be billed in US dollars.

Your bill is based on the quantity of licenses and the payment plan type selected in that subscription. The Renewal Date is the date the payment will be processed. An organization may have more than one subscription and potentially more than one renewal date.

Cookies are required to establish your session when you login. If cookies are disabled, you will most likely receive a "timed-out" indication upon logging in. To enable cookies, go into your browser preferences and enable your cookies. If you are concerned about what information is collected about you with the use of these cookies, please read our Privacy Policy.

JavaScript must be enabled in order for you to properly view the HourGlass interface. If JavaScript is disabled on your browser, you will most likely receive a "JavaScript disabled" indication upon logging in. To enable JavaScript, go into your browser preferences and enable JavaScript. If you have security concerns, please read our Commitment to Security.

Yes, on an as-quoted basis. Please contact your dedicated account manager or sales@hourglass.ca for more information.

Yes, on an as-quoted basis. Please contact your dedicated account manager or sales@hourglass.ca for more information.

Person(s) designated as your company's HourGlass Administrator(s).

Yes, on an as-quoted basis. Please contact your dedicated account manager or sales@hourglass.ca for more information.

The HourGlass application is stored at our datacenter, where all of the best practices in data storage are employed. There is backup power, backup air conditioning, RAID storage and nightly backups. HourGlass employees do not access customer data, nor is it made available to any third party organizations; for more information, please read our Privacy Policy.

SSL is an acronym for Secure Sockets Layer, a secure protocol developed by Netscape to transmit data over the Internet. HourGlass uses it to protect the data your organization submits.

Yes, the data can be exported into Microsoft Excel format by generating a report.

Yes, by exporting your data into Microsoft Excel format, then importing it to the other system.